Privacy Policy

Raash & Nico (www.raashnico.com) and its parent company, BD Mobility Solutions Ltd., are deeply committed to protecting the privacy and security of our customers’ personal data. This Privacy Policy outlines how we collect, use, disclose, store, and protect your information. By accessing our website, purchasing our products, or utilizing our services, you explicitly consent to the data practices described in this policy.

1. Information We Collect

To provide you with a seamless and secure shopping experience, we collect both direct and automated information:

• Personal Data: When you create an account, place an order, or contact us, we collect personal identifiers such as your name, billing address, shipping address, email address, and phone number.
• Payment Information: To process your transactions, financial data is routed through secure, authorized third-party payment gateways (bKash, Nagad, Visa, Mastercard, etc.).

Please note: We do not store your credit/debit card PINs, CVV, or mobile banking passwords on our internal servers.

• Automated Technical Data: When you browse our website, we automatically collect data sent by your browser or device, including your IP address, browser type, device type, operating system, and browsing behavior through cookies.

2. How We Use Your Information

We process your personal information strictly under legal and legitimate business frameworks to:

• Process, manage, and fulfill your orders, including doorstep delivery and customer support.
• Verify your identity and monitor transactions to detect, prevent, and mitigate fraudulent activities.
• Send you operational updates, order confirmations, and promotional/marketing materials (you may opt-out of marketing communications at any time via the unsubscribe option).
• Optimize our website performance, troubleshoot technical errors, and improve overall user experience.

3. Data Sharing & Third-Party Disclosure

BD Mobility Solutions Ltd. strictly does not sell, rent, trade, or leak your personal data to third parties for commercial gain. However, we may share essential data with vetted third parties under strict confidentiality terms:

• Logistics & Delivery Partners: Your name, address, and contact number are shared with our authorized courier partners solely to execute product deliveries.
• Payment Gateways: Transaction details are shared with certified payment processors to securely validate and capture payments.
• Legal Obligations: We reserve the right to disclose your information if mandated by the law-enforcement agencies, courts, or government bodies of the People’s Republic of Bangladesh to comply with legal processes or protect the rights, property, and safety of our company and users.

4. Data Security & Liability Limitation

We implement industry-standard commercial security measures, including Pay Station encryption, to safeguard your data against unauthorized access, alteration, or disclosure.

Limitation of Liability: While we take every reasonable precaution, no method of transmission over the internet or electronic storage is 100% secure. In the highly unlikely event of an unprecedented cyber-attack, data breach, or system hack beyond our reasonable control, BD Mobility Solutions Ltd. cannot be held legally liable for any resulting damages or losses.

5. Cookies Policy

Our website utilizes “Cookies” to enhance your browsing experience, remember your preferences, and track site analytics. You have the right to disable cookies through your browser settings; however, doing so may restrict access to certain interactive features or optimized segments of our website.

6. Absolute Discretion & Policy Amendments

BD Mobility Solutions Ltd. reserves the exclusive right to update, amend, or modify this Privacy Policy at any time without prior individual notice.

Any modifications will become instantly effective upon being posted on this page. Your continued use of the website or our services following the posting of changes constitutes your definitive acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or inquiries regarding your data or this Privacy Policy, please contact our corporate office:

Company: BD Mobility Solutions Ltd. (Operating as Raash & Nico)
Address: Office 04, Madani Ave (100 Feet Road), Vatara, Dhaka-1212, Bangladesh.
Email: bdmobilitysolutionsltd@gmail.com
Phone: 01805036952